FOLLOW AN INTERVIEW SYSTEM
Conduct a Working Interview
Ask the applicant to come in for a half day working interview.
Observing the applicant in the office will provide an indicator of the applicant’s current skills, ability to work with others, ability to follow directions, speed of work and adaptability to your unique work environment.
Lunch Out and the Doctor Pays
If the working interview goes well, suggest the applicant have lunch with team members they will most closely be working with to get to know each other better. The doctor should pay for this lunch, but not attend. Ask the staff to observe and give feedback on the applicant’s politeness, manners and personality outside the office. They should also assess the applicant’s interest in the job itself, not just the paycheck and benefits.
Ask the Team’s Opinion about Hiring the Applicant
Is the team comfortable with this person and willing to let them into the dental family? No matter how qualified the applicant is, if the team is unsupportive of him/her, there will be problems and the new hire will eventually leave.
Make certification verification a condition for employment. It is not uncommon to find dentists using assistants who had indicated they were licensed to take X-rays but who actually are not. Or, it has happened that a coronal polishing assistant presented themselves as a hygienist when they moved to a state that did not allow assistants to coronal polish. The unsuspecting dentist hired this person as a hygienist! They obviously did not do a reference check either!
Have questions on how to pay the potential candidate during a working interview? Feel free to contact us and we would be happy to discuss what HR Specialists are recommending.
To learn more about how to hire right and the steps you should take before interviewing a potential candidate, click here to message us so we can have a conversation about it!
Stay tuned for next months blog, Hire Right the First Time: Part 5.