TOP 10 FRONT DESK VERBAL SKILLS REFERENCE - $85
A powerful tool that provides the verbal skills to the 10 most important patient interactions: Answering the Telephone, New Patient Phone Call, New Patient Arrival Greeting, Patient Check Out, Courtesy Call, Short Notice Cancel/Reschedule Call, Emergency Call, Collection Call, Recare Report Call, and Unfinished Treatment Report Call
NEXT LEVEL MEETINGS - $145
Set of four colorful laminated agendas of discussion points to use with your team to help you create effective Morning, Team, Marketing and Leadership meetings. Follow the agenda bullets and important information won't be missed! Included forms: Agenda, Action Plan, Practice Systems Reporting and Team Meeting Agenda Items.
PERFORMANCE REVIEW & JOB DESCRIPTIONS - $195
The employee performance review is a powerful leadership and communication tool that provides the structure and guidance for successful reviews. These guidelines and forms enable the doctor to effectively provide feedback and coaching on an employee's performance, which can make a significant difference to the success of the practice. This product pairs well with the Employee Total Compensation Calculator, ORDER BOTH TODAY to receive the best results.
HIRING THE IDEAL TEAM MEMBER - $195
Improve your effectiveness in hiring the right person for your team and training them for maximum performance. Includes our step-by-step checklist for hiring the right person, telephone screening interview form, reference check form, interviewing questions for front desk, assistant and hygienist positions, and guidelines for effective employee training. This product pairs well with the Employee Total Compensation Calculator, ORDER BOTH TODAY to receive the best results.
FINANCIAL FORMS PACKET - $115
Financial policies, forms and letters that you can further customize to meet the needs of your practice.
EMPLOYEE COMPENSATION CALCULATOR - $85
Calculate each employee's total compensation package: wages, bonus, holiday, vacation, sick leave, retirement, fringe benefits, continuing education and more. Become a better leader by educating your employees on what their services are truly worth. Employees will see the hourly value of their salary and benefits, and their total earning hourly value. This product pairs well with the Performance Review System and Bonus System on How to Reward Your Dental Team, ORDER BOTH TODAY to receive the best results.
OVERHEAD BUDGET MONITORING - $115
Keep track of the total costs you spend on supplies each month. Your team can keep expenses down by monitoring costs against a monthly budget.
DOCTOR VISION & MISSION EXERCISE - $115
One of the most important things a doctor can do as a leader is share their VISION of their dental practice with all team members. This step by step exercise will greatly increase the probability of success as the team will have a clear, common goal to work towards.
THIS COMPLETE GUIDE WILL TAKE YOUR FRONT OFFICE TO THE NEXT LEVEL AND INCREASE EFFICIENCY, PRODUCTIVITY, AND PROFITABILITY" - $995
This Complete Guide will take your front office to the next level and increase efficiency, productivity, and profitability" A $1,495 value!
What you get: Over 60 pages of essential resources to improve practice systems, 21 Verbal Skills, & 6 Standard Operating Procedures.