APPRECIATE, RECOGNIZE & CELEBRATE SUCCESSES
1. Show APPRECIATION
Employee’s personality, emotions, and strengths all impact their work and productivity. Ask questions that will help you learn more about each team member so you can relate to them on a personal level.
Knowing more about each team member's personalities and emotions will help you to lead with emotional intelligence.
Frequently tell each team member that you appreciate them for being an important part of the team.
Offering guidance and recognizing each employee’s contributions, accomplishments, and positive behaviors create confidence in the employee that their job performance is aligned with the practice’s goals and values.
2. RECOGNIZE & give feedback
Recognize positive behavior instantly by telling employees how you value the behavior and how it makes a positive impact on the practice.
Don't be afraid to give feedback to your team. Constructive feedback helps your team to learn, stretch and grow in new areas of their position.
After giving feedback, let your team member know that you trust them and empower them to excel in their position.
When a team member goes above and beyond their job description (i.e. stepping in for another team member without being asked), make sure to recognize their positive behavior and tell them how much you appreciated them taking action.
3. Publicly CELEBRATE SUCCESSES
If a team member or your team is doing a fantastic job, celebrate them.
Hold monthly award ceremonies or highlight employees in a team meeting when they have accomplished goals or have made a difference in a patient or parent’s day.
Implement team reward systems to incentivize your team to reach new goals.
Plan quarterly team building activities outside of the office.
As a leader, showing appreciation, recognizing positive behavior and celebrating accomplished goals and successes will increase team morale and productivity.